Oma is platform that provides individuals with the opportunity to start an instant conversation with a qualified mental health practitioner. Our mission is to make mental health support and guidance easily accessible to anyone who may need it. With Oma, you can simply log in whenever you feel the need to speak to someone about anything that may be on your mind. Rest assured, there is always a trained professional online and ready to listen attentively and offer the support you seek.

Oma operates on real time connection, that’s what sets us apart. With Oma, there is no need to schedule a session in advance. Our platform is designed to provide instant access to support whenever you need to speak with someone. Simply log in whenever you feel the need to talk, and rest assured that there will always be a dedicated professional available to have a conversation with you. We understand the importance of timely support and strive to ensure that help is just a few clicks away.

That’s absolutely possible. When you log in to Oma, you can check if the mental health practitioner you previously spoke with is available. If they are, you can reconnect with them and continue your conversation. However, if they are not available at that moment, rest assured that there are other qualified professionals ready to provide support and guidance. Our platform aims to ensure that you receive the assistance you need, whether it’s from a familiar face or a new perspective. Your well-being and comfort are our top priorities.

No, the mental health practitioners on Oma do not have the ability to refer you to external services or prescribe medication. They can provide guidance, support, and advice to help you navigate your mental health concerns. If you require specialised treatment or medication, they can offer suggestions or recommendations that you consult with a healthcare professional who can provide appropriate referrals and prescriptions. The practitioners are here to support you in your mental well-being journey and provide valuable insights and coping strategies.

To use the Oma platform, you must be 18 years of age or older. We prioritise the well-being and safety of our users, and our services are designed to cater to the needs of adults seeking mental health support. If you are under 18, we recommend reaching out to other resources that are specifically tailored to provide support for individuals in your age group, such as trusted helplines or mental health services for minors. https://www.childline.org.uk/get-support/

At Oma privacy is our main concern. You can access your past chats anytime for free using the 'See History' option in the app. A therapist can only see the chats you had with them when you decide to book another session together. They can't see the chats you had with other therapists, which keeps your conversations really private.